Choose a plan that's right for you

Explore all the best upgrades for your needs!

Premium Support features are available through our Pivo+ subscriptions. See what's included in each tier.

  • Compare features across all plans

  • FREE

  • BASIC

  • STANDARD

  • Priority Shipping

    Customers who purchase Pivo+ at the time of purchasing hardware are eligible for priority shipping

  • -

  • ✓

  • ✓

  • Email Support

  • ✓

  • ✓

  • ✓

  • SNS Chat Support

  • ✓

  • ✓

  • ✓

  • Phone Support

  • -

  • coming soon

  • coming soon

  • 1:1 Video Support

  • -

  • coming soon

  • coming soon

    ALL-IN-ONE SUPPORT SERVICE

    Connect with Pivo experts

    Support through through multiple channels, including 1:1 video and phone calls, email, and social media.

    Whether you prefer a face-to-face conversation or quick email support, our team is ready to assist you in whichever way works best for you.

    We aim to provide a seamless and convenient experience, ensuring all your questions are answered and any issues are resolved with ease.

    EXPERT GUIDANCE AT YOUR FINGERTIPS

    Priority access to assistance

    With Pivo+ membership, receive prioritized customer support, ensuring that your inquiries and concerns are addressed at the forefront.

    Book an exclusive appointment with our dedicated team to prioritize your requests, providing you with a seamless experience.

    MEMBERS BENEFITS

    Personalized guidance

    Gain access to expert and personalized assistance from our experienced team.

    Whether you need guidance on using Pivo for your training, troubleshooting issues, or getting tips to maximize your experience, our experts are just a video call away.

    Enjoy tailored support to help you reach your equestrian goals with confidence and ease.

    DAMAGE COVERAGE. EXTENDED WARRANTY. PRIORITY SHIPPING

    Secure your Pivo

    Members enjoy exclusive perks like accidental damage coverage, extended warranty, and priority shipping.

    This means peace of mind knowing that your Pivo products are protected from unexpected accidents, covered with a longer warranty period, and delivered to you faster with priority shipping — ensuring you always stay ahead in your training and performance.

    Don't have a Pivo Pod yet?

    Check out our selection of pods below to see what works best for you!